Create an Ultimate Customer Journey with Your Website
Your phone buzzes. You’ve got mail! Quick check. This is your first interaction with a new customer. But for the customer, so much has happened already. They’ve been through a whole journey before placing their order. Understanding this customer journey will give you insight into the buying behavior of consumers so you can improve your marketing strategy. In this article, we explain the customer journey and how your website can guide visitors along the way. What is the customer...